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NHAI MoU with Reliance Jio for Telecom-Based Safety Alert System

2nd December 2025

To enhance safety and offer seamless travel experience on National Highways, NHAI has signed a Memorandum of Understanding (MoU) with Reliance Jio to introduce a telecom-based safety alert system across National Highway network

Using Jio’s existing 4G and 5G network, travellers will receive advance warnings on their mobile phones as they approach identified risk locations such as accident-prone stretches, stray-cattle zones, fog-affected areas and emergency diversions

The initiative aims to strengthen road-safety by providing timely information to National Highway users, enabling them to adjust speed and driving behaviour well in advance. Alerts will be sent through SMS, WhatsApp and high-priority calls to National Highway users. The system will be integrated in a phased manner with NHAI’s digital platforms, including ‘Rajmargyatra’ mobile application and emergency helpline number 1033

The automated system will work for all Jio mobile users on or near the National Highways and will provide early warning to National Highway commuters before they enter a hazardous zone. The solution will use existing telecom towers and can be deployed quickly, without additional roadside hardware. This strategic partnership shall leverage Jio's digital infrastructure – serving over 500 million subscribers in the country

The initial pilot deployment of the initiative will support risk-zone identification and alert thresholds under few regional offices in NHAI. The initiative will fully comply with all applicable regulatory provisions and data-protection requirements

NHAI will take similar exercise with other telecom service providers also. By combining robust digital infrastructure with real-time communication tools, the initiative will help to significantly enhance commuter awareness and reduce preventable road incidents. NHAI remains committed to adopt innovative, scalable solutions that will enable safer, smarter and more efficient National Highway travel across the country